Refund Policy

Last updated: March 22, 2026

All transactions on Instanswer.ai are processed securely by DoDo Payments, our authorised reseller and Merchant of Record. DoDo Payments handles all billing, invoicing, and refund requests in accordance with their Buyer Terms and Conditions at dodopayments.com.

30-day money-back guarantee

We offer a 30-day money-back guarantee on all paid plans. If you are not satisfied within 30 days of your purchase, contact us at hello@instanswer.ai and we will arrange a full refund through DoDo Payments.

Subscriptions

Subscriptions may be cancelled at any time. On cancellation, you retain access until the end of the current billing period. Future renewals will not be charged.

How to request a refund

Contact hello@instanswer.ai or reach DoDo Payments directly at dodopayments.com. Refunds are returned to the original payment method and typically process within 5–10 business days.

Questions

Email hello@instanswer.ai